How We Handle Your Information

The Language of Silence Studio respects your privacy. We collect only the information needed to provide our services, respond to enquiries, process commissions, and deliver purchased products or services.

Information We Collect

Depending on how you use this website, we may collect your name, email address, contact details, photographs or images you submit, written information provided for a commission, and information necessary to complete your order.

Payment Information

Payments are processed through our third-party payment provider. We do not store your full payment card details on this website. Payment information is handled according to the payment provider’s own privacy and security policies.

How We Use Your Information

We use your information to communicate with you, process and fulfil commissions or purchases, provide requested services, respond to enquiries, maintain business records, and improve the website and our services.

Images and Written Submissions

Images, photographs, and written materials submitted for a commission are used only for the purpose for which they were provided, unless you give us permission to use them for portfolio, exhibition, or promotional purposes.

How Long We Keep Information

We retain information only for as long as reasonably necessary to provide our services, maintain appropriate business records, resolve disputes, and meet applicable legal or accounting requirements.

Third-Party Services

We may use trusted third-party services for payment processing, website hosting, email communication, analytics, or other services necessary to operate the website. These providers may process information according to their own privacy policies.

Your Rights

You may contact us to ask what personal information we hold about you, request correction of inaccurate information, or request deletion where applicable. Some information may need to be retained where required by law or for legitimate business purposes.

Contact

For privacy-related questions or requests, please contact us through the contact details provided on this website.

Updates to This Policy

We may update this Privacy Policy when our services or practices change. The updated version will be published on this page with the effective date.